Privacy Policy
Last updated: February 2026
1. Introduction
Karven ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you contact us or request our services.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
- Technical Data: IP address, browser type, device information, and operating system.
- Business Information: Details about your company and AI requirements shared during consultations.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Improve our website and service offerings
- Send relevant updates about our services (with your consent)
- Comply with legal obligations
- Protect our legal rights and prevent misuse
4. Legal Basis for Processing
Under GDPR, we process your personal data based on: (a) your consent, (b) performance of a contract, (c) compliance with legal obligations, or (d) our legitimate business interests, balanced against your rights and freedoms.
5. Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist our operations (e.g., hosting, analytics), but only under strict data processing agreements. We may also disclose data if required by law.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contact information from inquiries is typically retained for 2 years unless you request earlier deletion.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@karven.ai.
8. Cookies
Our website uses essential cookies for functionality and analytics cookies to understand site usage. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Contact
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@karven.ai
Address: Monaco
11. Updates
We may update this privacy policy periodically. Significant changes will be communicated through our website. Continued use of our services after changes constitutes acceptance.